Always get the right pair of hands for your IT project.

Confronting a unique tech challenge? We’ll bring the right talent to your site.

The SMS Remote Hands – Global Dispatch service (sometimes called ‘IMACD’) can help you through any local or remote project, with onsite expertise from SMS’ globally deployed team of field engineers. Whether the demand is project-based, or involves hardware not under a formal support agreement, our technical experts can be quickly deployed to accommodate most any project, permitting your staff to remain focused on critical IT initiatives.

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Just a phone call away, SMS Remote Hands service is an ideal solution to prevent the wasteful use of time, money and resources. Tailored to fit your exact requirements, and provided contractually or on-demand, this service offers IT leaders the flexibility and scalability required to ensure their staff’s valuable time and budget are spent wisely.

  • Globally available
  • Deployed team of expert multi-platform field engineers
  • Custom-designed solutions, tailored to your requirements
  • Removes need for temporary staffing and associated risk
  • Server installations, diagnostics, reboots or decommissioning
  • Inter-data center relocations
  • Component upgrades
  • Tape/CD exchanges
  • Visual inspection of system(s) or asset location verification
  • Periodic data center walk-through to identify warning lights or other problems
+ What makes SMS different?
  • Globally available
  • Deployed team of expert multi-platform field engineers
  • Custom-designed solutions, tailored to your requirements
  • Removes need for temporary staffing and associated risk
+ How does SMS serve you?
  • Server installations, diagnostics, reboots or decommissioning
  • Inter-data center relocations
  • Component upgrades
  • Tape/CD exchanges
  • Visual inspection of system(s) or asset location verification
  • Periodic data center walk-through to identify warning lights or other problems
Questions? We’re here to help 24×7