Project-Managed IT Support Options for Data Center Hardware or Client Devices

Deployments & Initiatives – Managed to Your Specifications

SMS Deployment Services are targeted toward any data center or deskside initiative, built to your requirements and managed by a professional project manager. While this service has similarities to our Remote Hands dispatch service, Deployments are project based engagements and always include project oversight. Whether you need OS upgrades across all company-owned laptops (at multiple sites), or a one-time deployment of a dedicated SAN, SMS has the breadth of technical expertise to help.

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Is your need: A basic system installation? On-boarding of a business acquisition? A global technology refresh? SMS has skilled engineers ready to meet the challenge. With the experience of having performed thousands of IT hardware deployments and installations, the experts that make up our Transitional Services team prepare for every engagement with a highly strategic approach and best practices framework. Specialized Project Managers work closely with our clients to plan and review every facet of an installation or deployment project. From budgeting requirements to market-value analysis of decommissioned assets, nothing is overlooked.

  • Globally available, project-based technical support
  • IT project support throughout the data center, as well as client device environment
  • Custom-designed solutions, tailored to your requirements
  • Removes need for temporary staffing or risk of over-extending internal resources
  • Project support, as you choose. Examples may include:
    • Site preparation, including audits or inventories
    • Equipment staging or builds
    • Disk imaging
    • Configurations
    • OS/firmware update support
    • Managing equipment take-outs or returns
  • Defining each engagement with a formalized Statement of Work and clear scope of requirements
  • Project Oversight to manage: Scheduling, Implementation, Quality of service/delivery, etc.
  • Weekly project monitoring calls to ensure client satisfaction with project deliverables to date and address any potential project changes
  • Post project wrap up meeting to review overall performance and identify lessons learned
+ What makes SMS different?
  • Globally available, project-based technical support
  • IT project support throughout the data center, as well as client device environment
  • Custom-designed solutions, tailored to your requirements
  • Removes need for temporary staffing or risk of over-extending internal resources
+ How does SMS serve you?
  • Project support, as you choose. Examples may include:
    • Site preparation, including audits or inventories
    • Equipment staging or builds
    • Disk imaging
    • Configurations
    • OS/firmware update support
    • Managing equipment take-outs or returns
  • Defining each engagement with a formalized Statement of Work and clear scope of requirements
  • Project Oversight to manage: Scheduling, Implementation, Quality of service/delivery, etc.
  • Weekly project monitoring calls to ensure client satisfaction with project deliverables to date and address any potential project changes
  • Post project wrap up meeting to review overall performance and identify lessons learned
Questions? We’re here to help 24×7