Sustain your storage – affordably and on your terms.

From legacy tape drives to modern SANs, your post-warranty storage challenges are ready to be solved.

The content of your data center is crucial to your business’s institutional memory. Few third-party maintenance companies have SMS’ depth of expertise in this mission-critical field – ranging from complicated SAN environments to tape storage – and the infrastructure to provide service across multiple continents.

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These days, industry experts like Gartner are recommending a new sense of confidence in outsourcing your crucial storage support to just a few “top performing” maintainers. SMS is among them. Outsourcing maintenance of your storage systems – whether HP, IBM, EMC, NetApp, Dell, HDS (Hitachi) or Sun/Oracle/StorageTek – to SMS gives you new freedom to think about the big picture. Like how to use your company’s stored data to inform today’s insightful strategies and initiatives.

  • 100+ owned and operated service centers around the world
  • A distributed infrastructure of local field engineers, expert in most storage OEMs
  • A global Central Engineering team of Level 3 and 4 support, available 24x7x365
  • A robust local inventory of storage parts at service centers and regional depots
  • Call-home capabilities for many storage platforms and models
  • Direct storage support, with emphasis in North America, Asia and Europe
  • Established partner relationships for storage support in all other regions
  • Supported data center OEMs: IBM, HP, NetApp, EMC, Dell, Sun/Oracle/StorageTek
  • A team of Central Engineering experts per each OEM storage platform
  • A storage product management team to consult pre-sales and throughout your support agreement
  • ClearView Assessment for all OEMs: Our simple tool to mitigate risk while quantifying potential savings
+ What makes SMS different?
  • 100+ owned and operated service centers around the world
  • A distributed infrastructure of local field engineers, expert in most storage OEMs
  • A global Central Engineering team of Level 3 and 4 support, available 24x7x365
  • A robust local inventory of storage parts at service centers and regional depots
  • Call-home capabilities for many storage platforms and models
+ How does SMS serve you?
  • Direct storage support, with emphasis in North America, Asia and Europe
  • Established partner relationships for storage support in all other regions
  • Supported data center OEMs: IBM, HP, NetApp, EMC, Dell, Sun/Oracle/StorageTek
  • A team of Central Engineering experts per each OEM storage platform
  • A storage product management team to consult pre-sales and throughout your support agreement
  • ClearView Assessment for all OEMs: Our simple tool to mitigate risk while quantifying potential savings

CLEARVIEW℠ ASSESSMENT

If you’re in a procurement role, you already know that incomplete information often leads to missed opportunities to save money.

That’s why SMS developed ClearView

Questions? We’re here to help 24×7