Server support, at your service and on your terms.

Few independent server teams have our depth of expertise and talent.

HP, IBM, Dell, Sun/Oracle, Lenovo, Quanta and Fujitsu. SMS is well-known by Gartner and IDC as the world’s leader in independent server support, with expertise across all popular OEMs, including maintenance and support for post-warranty servers. A free SMS ClearView Assessment of your server maintenance needs can help you quickly identify savings potential, while mitigating risk for your post-warranty server assets

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What’s more, these assessments often provide information not generally shared by your existing OEM. Our server team exists to make the freedoms of post-warranty support very real and reachable, only when it makes sense for you. The result? You free important budget dollars for your more critical IT initiatives.

  • 100+ owned and operated service centers around the world
  • A distributed infrastructure of local field engineers, masters of multiple platforms
  • A global Central Engineering team of Level 3 and 4 support, available 24x7x365
  • A robust local inventory of storage parts at service centers and regional depots
  • Call-home capability for many platforms
  • Direct server support, with emphasis in North America, Asia and Europe
  • Established partner relationships for server support in all other regions
  • Supported data center OEMs: IBM, HP, Dell, Sun/Oracle, Lenovo, Quanta, Fujitsu
  • A team of Central Engineering experts per each OEM server platform
  • A server product management team to consult pre-sales and throughout your support agreement
  • ClearView Assessment for all OEMs: Our simple tool to mitigate risk while quantifying potential savings
+ WHAT MAKES SMS DIFFERENT?
  • 100+ owned and operated service centers around the world
  • A distributed infrastructure of local field engineers, masters of multiple platforms
  • A global Central Engineering team of Level 3 and 4 support, available 24x7x365
  • A robust local inventory of storage parts at service centers and regional depots
  • Call-home capability for many platforms
+ HOW DOES SMS SERVE YOU?
  • Direct server support, with emphasis in North America, Asia and Europe
  • Established partner relationships for server support in all other regions
  • Supported data center OEMs: IBM, HP, Dell, Sun/Oracle, Lenovo, Quanta, Fujitsu
  • A team of Central Engineering experts per each OEM server platform
  • A server product management team to consult pre-sales and throughout your support agreement
  • ClearView Assessment for all OEMs: Our simple tool to mitigate risk while quantifying potential savings

CLEARVIEW℠ ASSESSMENT

If you’re in a procurement role, you already know that incomplete information often leads to missed opportunities to save money.

That’s why SMS developed ClearView

Questions? We’re here to help 24×7