Make your network operate more affordably.

Switching to a mixed support model of Cisco support with SMS support often generates savings of 50-70% per device.

Too few procurement pros and network admins pay attention to the details within their Cisco support agreement, often paying for support on assets that no longer require expensive OEM coverage. In fact, SMS analyses of over 300 client contracts show that 40-60% of clients’ networking equipment is past its end-of-service date, or entitled to free updates.

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This means there are simple ways to both lower your costs and increase your confidence. SMS offers a unique ClearView Assessment to help analyze your Cisco support agreement and understand exactly which devices can be supported more affordably, with no risk to performance. SMS clients also appreciate the managed maintenance option for Cisco asset support that simplifies incident generation and tracking.

  • A simple tool to begin your analysis – the ClearView Assessment
  • Respectful consultation to best match your unique needs
  • SMS owned and operated Technical Assistance Center (TAC)
  • Well-known by Gartner and IDC for our Cisco support model
  • 24x7x365 Technical Assistance Center with CCIE- and CCNP-certified engineers
  • Access to iOS updates
  • Mission-critical SLAs and relaxed RMA model for quick replacements
  • A robust local inventory of Cisco replacement parts stored at service centers and regional depots
  • Managed maintenance option – one number to call for support across all Cisco assets
+ What makes SMS different?
  • A simple tool to begin your analysis – the ClearView Assessment
  • Respectful consultation to best match your unique needs
  • SMS owned and operated Technical Assistance Center (TAC)
  • Well-known by Gartner and IDC for our Cisco support model
+ How does SMS serve you?
  • 24x7x365 Technical Assistance Center with CCIE- and CCNP-certified engineers
  • Access to iOS updates
  • Mission-critical SLAs and relaxed RMA model for quick replacements
  • A robust local inventory of Cisco replacement parts stored at service centers and regional depots
  • Managed maintenance option – one number to call for support across all Cisco assets

CLEARVIEW℠ ASSESSMENT

If you’re in a procurement role, you already know that incomplete information often leads to missed opportunities to save money.

That’s why SMS developed ClearView

Questions? We’re here to help 24×7