Seeking Talented Support Affiliates – Worldwide

Building Global Support Affiliates to Serve a Greater Client Base

The Global Affiliate Program is designed to establish mutually beneficial relationships with third-party hardware and software maintenance providers (“TPMs”) and other IT service providers around the world. Few independent IT support service companies have the technical expertise, geographic breadth and the product support capabilities that are often required in today’s global marketplace. Additionally, the expansion of our service suite to include items such as IT Asset Disposition and Remote Hands, for example, increases our need for a greater number of affiliate partners.

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SMS builds value-add relationships that can benefit from our direct service capabilities and where we can benefit from theirs. Think of the SMS Global Affiliate Program as a way in which we can offer each other complementary strengths to better serve our respective client bases with an expanded offering. And, to build new lines of revenue for one another.

  • You’ll have access to SMS direct support capabilities through 100+ service centers in North America, Asia & northern Europe
  • Engage SMS Central Engineering (Level 3 & 4 engineers) 24x7x365, as well as specialized product managers for each major data center OEM
  • Capitalize on SMS’ extensive sparing and logistics model and infrastructure
  • Serve as an extension of SMS to any of our 3,000+ global clients
  • Expand your service offerings and geographic reach without capital investment in infrastructure and fixed payroll expense
  • Gain competitive advantage by broadening your support capabilities
  • Increase revenue by expanding your share of your clients’ IT support requirements
  • Trust that the partnership is rooted in a “client-first” philosophy
+ What makes SMS different?
  • You’ll have access to SMS direct support capabilities through 100+ service centers in North America, Asia & northern Europe
  • Engage SMS Central Engineering (Level 3 & 4 engineers) 24x7x365, as well as specialized product managers for each major data center OEM
  • Capitalize on SMS’ extensive sparing and logistics model and infrastructure
  • Serve as an extension of SMS to any of our 3,000+ global clients
+ How does SMS serve you?
  • Expand your service offerings and geographic reach without capital investment in infrastructure and fixed payroll expense
  • Gain competitive advantage by broadening your support capabilities
  • Increase revenue by expanding your share of your clients’ IT support requirements
  • Trust that the partnership is rooted in a “client-first” philosophy
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