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  • Are you planning a technology refresh?
  • Have budget cutbacks left you short of help?
  • Have you recently acquired another company and need to merge different networks?

If you answered yes to any of these questions, SMS can help. Since 1981, we have set the new standard for responsive, cost effective, network services for most networking products.

Rarely do systems integrators, value added resellers or professional services companies have the cost structure or coverage to handle your needs in a cost effective and timely manner.

SMS Quick Quote
  Click here to get a quick quotation for the Network Services you require.

Save money and get your network staged and deployed quickly.

Suitability We have staging, engineering and depot facilities nationwide.
  • Founded in 1981, SMS is stable, reliable and profitable.
  • With a 99.7% customer retention rate, SMS delivers satisfied customers.
Presence We are local to our customers and have remote support and backup.
  • All our national locations are "bricks and mortar" service centers.
  • All locations stock spare parts for our local customers.
  • All locations have full time SMS field engineers.
Comprehensive We support deliver multi-vendor, multi platform support.
  • Comprehensive, local, technical knowledge.
  • Unbiased technical perspective on multiple platforms.
Service Focused We eliminate unnecessary call triage and delays to deliver expedited service.
  • Service delivery is our core competency.
  • We have invested years in perfecting our service delivery process.
  • Our service delivery process is automated on our real-time, secure, portal, singlePoint™.
  • We have a US based call center.
  • We have a US based asset disposition facility.
  • We have a US based product evaluation center.
Customer Satisfaction Driven We strive to match our customers' operating environment.

  • We have running systems in all our service centers.
  • We duplicate our customers' IT environment, in many cases.
  • We dispatch field engineers with working parts from live systems.
  • We test defective parts in our labs to recreate the problem.
  • This process ensures that we have remedied your problem.