- Do your data center assets wander?
- Do some assets come up missing or misplaced?
- Are your systems running on down-level firmware?
- Is it possible that some of your systems and devices may not be covered by a maintenance contract?
If you answered yes to any of these questions, you need to consider SMS as your maintenance provider. We gather:
- Device serial numbers, firmware levels, and patch levels.
- Equipment configurations, attachments, and other peripherals.
- Operating system and version level.
- Installed features and options.
- Equipment location and node name/cluster membership.
SinglePoint™ enables the secure, on-line management of your data.
Fix-IT-First™ captures lost assets at the time of failure.
We know that continuous change in the data center is inevitable. Systems, storage, and network devices move all the time. It is easy to forget to add equipment to your existing SMS maintenance contract. If an incident should arise, SMS will service your equipment if we have the spares and do not invalidate any other contract using Fix-IT-First™. We will add the device to your SMS contract, and then adjust your monthly billing accordingly (some restrictions apply).