Network Services | Stabilization and Recovery

Public Sector

Services

Does your network contain a wide variety of core network and advanced technology equipment?
Was this equipment purchased over a long period of time?
Did the equipment arrive with different IOS versions? If so, did you you migrate this equipment to the company standardized IOS images?

If you answered yes to any of these questions, SMS can help. Since 1981, we have set the standard for responsive, cost effective, network services for most networking products.

If you are like most companies your network infrastructure contains routers, switches, firewalls, VPN concentrators and an array of other devices. These devices are purchased over a period of time and arrive from the OEM with different versions of the operating system (IOS for Cisco).


	Click here to get a quick quotation for the Network Services you require.

Often times, you are too busy to standardize on IOS revisions by device type and may not put in place proper procedures to backup your network device configuration files.

SMS will work with you to standardize and create backup copies of IOS and a plan to backup your network device configuration files. We will review your configuration files for standard management commands and standard configuration practices improving network stability, security and performance while lowering overall operational costs and reducing time spent troubleshooting.

Stabilize your network with a singlePoint™ solution from SMS.

Suitability	We have staging, engineering and depot facilities nationwide. Founded in 1981, SMS is stable, reliable and profitable. With a 99.7% customer retention rate, SMS delivers satisfied customers.
Presence	We are local to our customers and have remote support and backup. All our national locations are "bricks and mortar" service centers. All locations stock spare parts for our local customers. All locations have full time SMS field engineers.
Comprehensive	We support deliver multi-vendor, multi platform support. Comprehensive, local, technical knowledge. Unbiased technical perspective on multiple platforms.
Service Focused	We eliminate unnecessary call triage and delays to deliver expedited service. Service delivery is our core competency. We have invested years in perfecting our service delivery process. Our service delivery process is automated on our real-time, secure, portal, singlePoint™. We have a US based call center. We have a US based asset disposition facility. We have a US based product evaluation center.
Customer Satisfaction Driven	We strive to match our customers' operating environment. We have running systems in all our service centers. We duplicate our customers' IT environment, in many cases. We dispatch field engineers with working parts from live systems. We test defective parts in our labs to recreate the problem. This process ensures that we have remedied your problem.