Software Assistance
Software Support Is an Integral Part Of Our Delivery Process
SMS offers cost effective software support for many current systems.
SMS offers comprehensive software support for many systems that are End-Of-Life (EOL).
To deliver these support services requires a wide variety of software experience. Our service contract provides you with optional technical telephone support for many of the operating systems as well as the middleware that runs on these systems. For example:
| Software Support | ||||
|---|---|---|---|---|
| Manufacturer | Mission
Critical |
Critical |
Premium |
Shared |
| Hewlett-Packard | ||||
| HP UX for HP 9000 Systems |  |
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| MPE for HP 3000 Systems | |
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| Tru64 for HP Alpha Servers | |
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| VAX/VMS for HP Alpha Servers | |
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| Windows for HP Proliant Servers | |
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| HP Classic VAX Systems | |
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| AIX for IBM P-Series (RS/6000) | |
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| Solaris for Sun Microsystems | |
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| Windows for Dell Enterprise Servers | |
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| IOS for Cisco Systems | |
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SMS has proven track record with thousands of customers for supporting complex heterogeneous environments. Our support experience does not stop with the Operating Software. In many cases it expends to the middleware and other related software technologies.