IBM xSeries Support and Maintenance
 |
|
|
 |
Get a Quick Quote |
|
|
|
Click here to get a quick quotation for the IBM xSeries maintenance you require. We will provide you a formal quotation within 24 hours. |
|
- IBM xSeries 205
- IBM xSeries 225
- IBM
xSeries 235
- IBM xSeries 100
- IBM xSeries
3500
- IBM xSeries 3800
IBM xSeries Maintenance from SMS is:
- Responsive. You will experience:
- Flexibility with customizable SLAs, invoicing, and payment terms.
- Aggressive escalation that involves senior engineers in all incidents.
- 24/7/365 service with 15-minute response to page-outs and 2 hours on-site.
- "Call home" feature on all IBM hardware maintained.
- Skilled and cross-trained engineers. backed by supervisory-level engineers.
- Comprehensive xSeries inventory of all critical back-up parts.
- Regular preventative and remedial maintenance.
- EC-level and patch updates immediately available.
- Proactive and regular reviews with the client to improve support.
- Cost Effective. You do not have to sacrifice service or support levels in order to meet budget constraints.
- Consultative. You have access to experts who understand
xSeries hardware, capacity planning and environment planning.
|