IBM Storage Support and Maintenance
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- Is your IBM Storage hardware no longer under warranty?
- Are you looking to avoid a costly storage hardware upgrade?
- Are you looking for a maintenance alternative that is cost-effective, more responsive, and understands the mission critical nature of your environment?
If your answer to any of these questions is yes, then you should take a closer look at IBM Maintenance Services
from SMS.
SMS leads the third party hardware maintenance market by consistently offering new maintenance engineering services well ahead of our competition
at price points that cannot be beaten. We support a wide variety
of IBM Storage systems such as:
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Get a Quick Quote |
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IBM Storage Maintenance from SMS is: |
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Click here to get a quick quotation for the IBM Storage maintenance you require. We will provide you a formal quotation within 24 hours. |
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- Responsive. You will experience:
- Flexibility with customizable SLAs, invoicing, and payment terms.
- Aggressive escalation that involves senior engineers in all incidents.
- 24/7/365 service with 15-minute response to page-outs and 2 hours on-site.
- "Call home" feature on all IBM hardware maintained.
- Skilled and cross-trained engineers. backed by supervisory-level engineers.
- Comprehensive Storage inventory of all critical back-up parts.
- Regular preventative and remedial maintenance.
- EC-level and patch updates immediately available.
- Proactive and regular reviews with the client to improve support.
- Cost Effective. You do not have to sacrifice service or support levels in order to meet budget constraints.
- Consultative. You have access to experts who understand
Storage hardware, capacity planning and environment planning.
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