IBM iSeries Support and Maintenance
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- Is your IBM iSeries hardware no longer under warranty?
- Are you looking to avoid a costly iSeries hardware upgrade?
- Are you looking for a maintenance alternative that is cost-effective, more responsive, and understands the mission critical nature of your environment?
If your answer to any of these questions is yes, then you should take a closer look at IBM Maintenance Services
from SMS.
SMS leads the third party hardware maintenance market by consistently offering new maintenance engineering services well ahead of our competition
at price points that cannot be beaten. We support a wide variety
of IBM iSeries systems such as:
IBM iSeries Power6 Family
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Get a Quick Quote |
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IBM iSeries i5 Family
IBM iSeries Maintenance from SMS is:
- Responsive. You will experience:
- Flexibility with customizable SLAs, invoicing, and payment terms.
- Aggressive escalation that involves senior engineers in all incidents.
- 24/7/365 service with 15-minute response to page-outs and 2 hours on-site.
- "Call home" feature on all IBM hardware maintained.
- Skilled and cross-trained engineers. backed by supervisory-level engineers.
- Comprehensive iSeries inventory of all critical back-up parts.
- Regular preventative and remedial maintenance.
- EC-level and patch updates immediately available.
- Proactive and regular reviews with the client to improve support.
- Cost Effective. You do not have to sacrifice service or support levels in order to meet budget constraints.
- Consultative. You have access to experts who understand
iSeries hardware, capacity planning and environment planning.
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Click here to get a quick quotation for the IBM iSeries maintenance you
require. We will provide you a formal quotation within 24 hours. |
