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If you answered yes to any of these questions, SMS can help. 

SMS is the only proven alternative to EMC maintenance.  We set the new standard for responsive, cost effective, third party maintenance for most EMC Symmetrix™  products.  Now you can keep your post warranty EMC products under SMS support for as long as you choose while saving on your operating expenses and capital equipment expenses.

Our state-of-the-art support has features like:

  • SMS uses it's own proprietary tool vPoint™, to provide monitoring and maintenance in support of Symmetrix arrays.
  • vPoint™ monitoring and maintenance software work together to provide extra security and check for authentication.
  • vPoint™ enables the SMS engineer to concurrently replace any defective component.
  • vPoint™ has a built in heartbeat to ensure local modem, communication link and installed Software are fully functional.
  EMC Symmetrix Stylized
go Get a Quick Quote
  Click here to get a quick quotation for the EMC Symmetrix  maintenance you require. We will provide you a formal quotation within 24 hours.

SMS protects your investment in the EMC Symmetrix Family

Symmetrix Family

Like most OEMs, EMC aggressively promotes its latest technology by increasing your monthly maintenance costs until it is simply cheaper to upgrade than pay the maintenance fees!

Now you have an option! Whether you own the largest EMC Symmetrix  DMX2 - 3000 or the smaller DMX-800, SMS can provide you with a cost effective post warranty support solution.

For models like the EMC Symmetrix DMX4, EMC Symmetrix DMX4 - 950 and all EMC Symmetrix V-MAX, and EMC Symmetrix DMX4 V-MAX SE products, you need to contact us for support considerations.

SMS supports the EMC Symmetrix products listed and more!

Symmetrix Model NumberSymmetrix FamilyDescription
Symmetrix Model 3100SYMM 3.0Open Systems Support, Half Height Cabinet, 5.25 Inch Drives
Symmetrix Model 3130SYMM 3.0Open Systems Support, Half Height Cabinet, 3.5 Inch Drives
Symmetrix Model 3200SYMM 3.0Open Systems Support, Single Cabinet, 5.25 Inch Drives
Symmetrix Model 3230SYMM 3.0Open Systems Support, Single Cabinet, 3.5 Inch Drives
Symmetrix Model 3500SYMM 3.0Open Systems Support, Triple Cabinet, 5.25 Inch Drives
Symmetrix Model 5100SYMM 3.0Mainframe Support, Half Height Cabinet, 5.25 Inch Drives
Symmetrix Model 5200SYMM 3.0Mainframe Support, Single Cabinet, 5.25 Inch Drives
Symmetrix Model 5500SYMM 3.0Mainframe Support, Triple Cabinet, 5.25 Inch Drives
Symmetrix Model 3300SYMM 4.0Open Systems Support, half height cabinet, 32 drives, 5.25 inch drives
Symmetrix Model 3330SYMM 4.0Open Systems Support, half height cabinet, 32 drives, 3.5 inch drives
Symmetrix Model 3400SYMM 4.0Open Systems Support, single frame, 96 drives, 5.25 inch drives
Symmetrix Model 3430SYMM 4.0Open Systems Support, single frame, 96 drives, 3.5 inch drives
Symmetrix Model 3700SYMM 4.0Open Systems Support, triple cabinet, 128 drives, 5.25 inch drives
Symmetrix Model 5300SYMM 4.0Mainframe Support, half height cabinet, 32 drives, 5.25 inch drives
Symmetrix Model 5330SYMM 4.0Mainframe Support, half height cabinet, 32 drives, 3.5 inch drives
Symmetrix Model 5430SYMM 4.0Mainframe Support, single frame, 96 drives, 3.5 inch drives
Symmetrix Model 5700SYMM 4.0Mainframe Support, triple cabinet, 128 drives, 5.25 inch drives
Symmetrix Model 3630SYMM 4.8Open Systems support, half height cabinet, 32 drives
Symmetrix Model 3830SYMM 4.8Open Systems support, single cabinet, 96 drives
Symmetrix Model 3930SYMM 4.8Open Systems support, triple cabinet, 256 drives
Symmetrix Model 5630SYMM 4.8Mainframe support, half height cabinet, 32 drives
Symmetrix Model 5830SYMM 4.8Mainframe support, single cabinet, 96 drives
Symmetrix Model 5900SYMM 4.8Mainframe support, triple cabinet, 256 drives, 5.25 inch drives
Symmetrix Model 5930SYMM 4.8Mainframe support, triple cabinet, 256 drives ,3.5 inch drives
Symmetrix Model 8130SYMM 5.0Slim cabinet, 48 drives
Symmetrix Model 8430SYMM 5.0Single cabinet, 96 drives
Symmetrix Model 8730SYMM 5.0Triple cabinet, 384 drives
Symmetrix Model 8230SYMM 5.5Slim cabinet, 48 drives
Symmetrix Model 8530SYMM 5.5Single cabinet, 96 drives
Symmetrix Model z8530SYMM 5.5Single cabinet, 96 drives, LVD frame, optimized for mainframes
Symmetrix Model 8830SYMM 5.5Triple cabinet, 384 drives
Symmetrix Model z8830SYMM 5.5Triple cabinet, 384 drives, LVD frame, optimized for mainframes
Symmetrix Model DMX 800SYMM 6.0 DMXSingle cabinet, DAE based concept for drives, 96 drives
Symmetrix Model DMX 1000SYMM 6.0 DMXSingle cabinet, 18 drives per loop, 144 drives total
Symmetrix Model DMX 1000-PSYMM 6.0 DMXSingle cabinet, 9 drives per loop, 144 drives total
Symmetrix Model DMX 2000SYMM 6.0 DMXDual cabinet, modular power, 18 drives per loop, 288 drives
Symmetrix Model DMX 2000-PSYMM 6.0 DMXDual cabinet, modular power, 9 drives per loop, 288 drives
Symmetrix Model DMX 3000SYMM 6.0 DMXTriple cabinet, modular power, 18 drives per loop, 3 phase power, 576 drives
Symmetrix Model DMX 801SYMM 6.5 DMX-2Single cabinet, DAE based concept for drives, 96 drives
Symmetrix Model DMX 1000-M2SYMM 6.5 DMX-2Single cabinet, 18 drives per loop, 144 drives total
Symmetrix Model DMX 1000-P2SYMM 6.5 DMX-2Single cabinet, 9 drives per loop, 144 drives total
Symmetrix Model DMX 2000-M2SYMM 6.5 DMX-2Dual cabinet, modular power, 18 drives per loop, 288 drives
Symmetrix Model DMX 2000-P2SYMM 6.5 DMX-2Dual cabinet, modular power, 9 drives per loop, 288 drives
Symmetrix Model DMX 3000SYMM 6.5 DMX-2Triple cabinet, modular power, 18 drives per loop, 3 phase power, 576 drives
   
Symmetrix Model DMX-3SYMM 7.0 DMX-3Two to nine bay configurations, Storage Bay x 8 (Expandable), 1920 drives max, RPQed to 2400 drives, 3 Phase power