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If you’re like most enterprises, your infrastructure is comprised of a combination of mission critical, advanced technologies and End-of-Support (EoS) products. Regardless of the makeup of your assets, SMS can provide a flexible support solution to meet your requirements and reduce total cost of ownership.

  • Are you looking for unparalleled capabilities, knowledge and options for Cisco support?
  • Are you seeking a partner who really understands multi-vendor asset management, contract management and incident management?
  • Do you want a partner with comprehensive 3rd party capabilities for End-of-Support products?
  • Do you want a comprehensive post-procurement lifecycle partner including localized, expert deployment capabilities, MACD services, and asset disposition including configuration erasure and redeployment or recycling?

If you answered yes to any of these questions, SMS can help. We are a Cisco Premier partner focused on support and service programs, designed to meet your support and budgetary requirements.

As a market leader in Cisco for networking maintenance solutions, SMS provides multiple support programs to assist you in meeting your comprehensive requirements. Tying it all together is SMS’s secure, web based portal, SinglePoint, that provides you with extensive insight, management and control of your multi-vendor assets, incident history and contracts.


SMS offers an unparalleled portfolio for Cisco and SMS support offerings!

SMS understands how to leverage multiple support programs to reduce your total cost of ownership and meet your mission critical requirements. Our analytical approach involves working closely with you to determine your support needs and your TCO goals.

SMS NetSmart Support for Cisco Click Button SMS NETsmart support combines the best attributes of SMS and Cisco support with a network centric approach. SMS will work with you on this co-branded support program to match your exact needs.

SMS UPlifted SMARTnet Click Button SMS uplifts SMARTnet to utilize basic Cisco contracts and provides SMS sparing, local onsite engineering and other value added services to meet your specific SLA requirements.

Cisco SMARTnet Support for Cisco Click Button Cisco SMARTnet is still the choice for support for many technologies. SMS will work with you to provision SMARTnet where appropriate in your environment.
SMS Direct Support for Cisco Click Button SMS Direct Support for Cisco products provides an outstanding offering for many network components for:
  • End-of-Support
  • Soon to be End-of-Support
  • Past End of Software Maintenance Release milestone
  • SMS offers unparalleled support capabilities comprised of a comprehensive portfolio of Cisco and SMS support offerings.
  • SMS has a range of network services tailored to help you reduce operational costs, increase stability and to quickly and efficiently deploy network assets.