Manufacturers Supported

Cisco Support

Cisco Networking Infrastructure products are critical to your day-to-day business. Whether you are a small business or a large enterprise, these products are your mission-critical network backbone.

Like all IT infrastructures, in order to mitigate the risk of hardware failure you probably have a Cisco SMARTnet service contract for your network equipment.

The cost for this service contract may change modestly until the product goes End-Of-Sale (EOS). At EOS recurring costs of this service contract begin to skyrocket.

When products reach End-Of-Life (EOL) you may be forced to upgrade your Network Infrastructure before your company is financially ready to end the product life cycle.

SMS is changing all the support rules for Cisco Products!

SMS helps mitigate your risk by supporting your EOL Cisco hardware until you are ready for the upgrade.

SMS provides 24/365 First Call for all Cisco support with our own infrastructure and responsive engineers as well as Cisco TAC. We can integrate Cisco's SMARTnet with SMS Maintenance services to ensure you receive the best value for your maintenance dollar.

SMS can deliver via Cisco SMARTnet, IOS and CatOS Operating System updates. If you are looking to save money and improve your SLA response rates, you owe it to yourself to contact us.

SMS has support options for many of the Cisco Routing & Switching platforms listed below.

Cisco Routers:

  • All 1600 & 1700 series
  • All 2500, 2600/2600XM, & 3600 series
  • All 3700/3800 series
  • All 7000 series including 7204/6 & 7300-7600’s

In most cases we support all Network Modules & Port Adapters.

Cisco Switches including:

  • All 2900 Series including 2948G/2980G/2948G-L3 & 2950’s
  • All 3500, 3750, & 4948 Series
  • All 4000 & 4500 Series including 4003, 4006 & 4506/4507R’s
  • All 5000 & 5500 Series including 5500, 5505, 5509’s
  • All 6000 & 6500 Series including 6506, 6509, & 6513’s

In most cases we support all Modules & Line cards