Maintenance Support Solutions
SMS customizes our core services by packaging them into a total maintenance solution for you. SMS delivers quality by being:
- More responsive than the manufacturers. SMS has the right Service Levels and offers a customizable portfolio for customers using their systems for time-sensitive operations or critical business functions. We respond when you call and will arrive on-site with the parts needed to remedy your issue.
- More flexible than the manufacturers. SMS has the right Support Options that will help customers reduce their IT costs by providing a more responsive alternative to overpriced manufacturer maintenance. SMS Field Engineers are located throughout the United States and have expertise in multiple operating systems ike HP-UX, AIX, Solaris, Tru64 UNIX, VMS, Windows, and MPE.
- Better, because service is our only business! SMS offers comprehensive independent maintenance support for products that other Manufacturers have decided is End-Of-Life (EOL) or End-Of-Service-Life (EOSL). Our scope allows you to have a single source for all of your service requirements without having to succumb to the Manufacturers pressure of migrating. SMS offers all of our service levels for these manufacturers.