singlePoint™
Need Control? Start controlling your assets with a singlePoint™ solution from SMS !
SMS has worked in thousands of data centers, and we have seen many of the same problems over and over again.
- Where is this device located?
- When was it last patched, re-configured, backed up?
- Do you have the configurations for it? Where are they stored?
- Does it fail often? How long does it take to fix?
- Is the device under warranty? When does the warranty expire?
- Is the device under a service contract? With whom?
- Do we have any available expertise on this device in our center?
To address these questions, and more, SMS developed singlePoint™ to serve as data center mangers' point-of-control for all their asset information needs. singlePoint™ succeeds where others fail because SMS shares in the management of the data in order to guarantee your SLAs. We use a SMS managed process to ensure control in your data center. Briefly we do the following:
- Perform a complete site audit to gather information of your current data center
- Enable you to enter new equipment into singlePoint™, as it arrives
- Co-terminate SMS support with EOM support, warranty, or warranty uplift
- Attach special configuration notes, diagrams, configurations to individual assets
- Dispose of the asset and maintain an environmental certificate of destruction
All of this is available from a single console that allows you to dynamically measure your SLA performance against your contracts with your various suppliers.
Who better to help manage your data center information than the people who keep it up and running?