Company Overview

Company Overview  Who We Are
What Makes Us Different  Why Choose SMS
What We Do For Support  What We Do: Support
What We Do for Consulting and Professional Services  What We Do: Consulting
What OEM we Support for all Services  SMS Line Card

Related Overviews

Tells you more about the Support business  Support Overview
Tells you more about Spot Technical Services  Technical Services
Tells you more about Consulting Skills Available  Consulting Services
Tells you more about Solutions and Professional Services  Professional Services

Company Maps

US Map Showing 3 Primary Regions and Sales Structure  US Management Map
US Map Showing all sales reps by location  US Sales Map

Updated 08.04.08


Simply Your Best Choice for Support  



SMS

Saving our Customers money, every day!

Making our Partners money, every day!

As a reseller, Why partner with an independent maintenance company?

Number 1:  Become strategic to your customer !

A maintenance agreement with a customer is as important as a lease.  In fact, many leases require a maintenance contract on all equipment as a requirement of the lease.

Most of our initial customer relationships start small and are focused on developmental systems. As time passes, the contract always grows to cover more and more of the customers I.T. environment. This growth happens because the customer experiences the genuine business benefits of independent maintenance like:

  • Savings that are generally 40% less than the manufacturers.
  • Responsive service tailored to the exact customer need.
  • Engineers who arrive on site, with working software and spares.


Lastly, our field engineers are all W2 employees with electrical engineering backgrounds. We do not use subcontractors to deliver our systems maintenance.
 

Number 2: Protect your advantage within your account !

In today's economy, all customers are looking for safer, less expensive options to overpriced manufacturers maintenance. They are either going to find that option through you, or on their own. Why not introduce SMS who will:

  • Never compete with you in your account because the only thing that we sell is maintenance.
  • Grow your business by referring all resell needs to you as our field engineers uncover them.

We will protect your interest with the account by providing you with current information about new projects as they develop.

Number 3: Increase Your Bottom Line or Your Top Line !

We offer a customized partner sales program designed with you in mind.   There are 4 ways to increase your bottom line:

  • Referral Fee: SMS will pay the partner a fee for all maintenance contract billings on referrals.
  • Walk-In Fee: SMS will pay the partner a fee when you walk us into an account.
  • Resell Fee: SMS quotes our service discounted from our list price. You mark the price up and sell it to the customer. You keep all mark-up. 
  • Private Label:  Establish and build your brand identity by reselling SMS services under your brand.
     

Number 4: Create Sales Opportunities !

With SMS you are selling a clear business benefit.  This means the savings can be redeployed and reallocated to other more important projects.  We deliver hard dollars to the customers bottom line.  They can spend those dollars on your project !


 






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