Bentonville, Arkansas — SMS announces the opening of a regional service center in Bentonville, Arkansas, to deliver our responsive maintenance services to all customers located in Fayetteville, Arkansas, and eastern Oklahoma.

"The opening of the Bentonville office is another step in addressing the needs of our major clients with facilities in targeted marketplaces,” said Tim Jacobsen, director of engineering services for the southern states. "Our stated objective is to reach 90% of the addressable marketplace within a two hour drive time radius by the year 2011. Northwest Arkansas gets SMS a step closer to achieving that goal. ”

Charlotte North Carolina, (November 19, 2009) - SMS has completed its purchase of the hardware maintenance division of Top Gun Technology, effective November 19, and merged it with their organization. Top Gun Technology will continue to exist as a separate business, and offer both refurbished hardware and software support services.

Joel Owens, President, IBM Enterprise Division, will be responsible for sales growth within the IBM platform, client satisfaction and the quality of service for all IBM maintenance accounts.

Charlotte North Carolina, (September 22, 2009) - SMS has agreed to buy substantially all of the assets of the Data Center Maintenance business of QSGI. This purchase expands SMS’s geographic presence and maintenance support capabilities for IBM zSeries, pSeries, iSeries and related peripheral equipment.

“This deal significantly enhances SMS’s enterprise-support capabilities on IBM platforms while making our multi-vendor strengths available to QSGI’s customers." said Don Doctor, SMS's chairman and chief executive.

“SMS provides unequalled, highly responsive, multi-vendor service and asset life cycle support to every major market in the U.S.” Continues Doctor, “With 41 service locations across the United States, each staffed with engineering professionals, SMS is well prepared to provide cost effective service and support to the many customers previously serviced by QSGI.”

Founded in 1981, SMS is a leading provider of responsive, independent maintenance services that reduce the high cost of IT equipment maintenance. SMS is a rapid response Service Maintenance Integrator, specializing in multi-vendor maintenance services, short- and long-term consulting engagements, data center migrations, and asset life cycle management. SMS has more than 1,500 hardware maintenance clients, many of which are Fortune 1000.

Charlotte, North Carolina, (September 22, 2009) – SMS - Systems Maintenance Services, Inc. and Top Gun Technology, Inc. have reached a definitive agreement to merge their organizations. Management of both companies expect the merger to be completed within the next 30 days.

“This acquisition provides SMS with a deeper level of technical expertise and service delivery in the support of large-platform IBM hardware,” Said Joe Scordino, President of SMS.  “SMS and Top Gun Technology have had a highly successful teaming agreement in place for nearly 18 months, where Top Gun Technology provides seamless back-end support for the IBM platforms we maintain at more than 100 accounts. Both companies have invested greatly to ensure that team’s infrastructure and service model are complimentary to one another and provide clients the best possible service model in the industry.”

“Top Gun Technology has built its expertise with a focus solely on IBM hardware such as zSeries mainframes, pSeries servers, iSeries servers and attachable IBM storage/connectivity peripherals,” Scordino continued . “This independent expertise is highly regarded by our existing clients in the Fortune 1000.”

“All existing Top Gun Technology maintenance clients will now have the ability to receive full-service maintenance for all other Unix/Wintel-based IT hardware from a merged and stronger team,” stated Joel Owens, President and Chief Executive of Top Gun Technology. “In addition, clients will be provided access to SinglePoint™, a leading-edge asset life cycle management portal developed by SMS which helps manage and reduce the total cost of ownership for all data center hardware assets.”

Top Gun Technology Services, Inc. will continue to sell refurbished IBM hardware and provide software support for systems z, p and i environments. Its offices will remain in Prior Lake, Minnesota.

ABOUT SMS:

Founded in 1981, SMS is a leading provider of responsive, independent maintenance services that reduce the high cost of IT equipment maintenance. SMS is a rapid response Service Maintenance Integrator, specializing in multi-vendor maintenance services, short- and long-term consulting engagements, data center migrations, and asset life cycle management. SMS has more than 1,500 hardware maintenance clients, many of which are Fortune 1000.

ABOUT TOP GUN TECHNOLOGY:

Top Gun Technology has a worldwide reputation for its expertise in IBM hardware and support. It is relied upon by data center managers, IT outsourcers, leasing companies and hardware wholesalers for its detailed technical knowledge of all large-platform IBM hardware, software support and technical requirements to maintain production and minimize IT expenses.