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10.27.11 Ed Hemminger, is a guest speaker at the 22nd annual American Society for Competitiveness conference in Orlando, Florida.

"Across the United States, there has been an increased demand for municipalities to manage taxpayers funds and meet the citizens needs." says Ed Hemminger, follow me on LinkedIN.  "Ontario County in New York State effectively implemented a public-private interface model to develop a dark-fiber network as a strategic initiative to enhance the countys competitive environment."

"This network would allow for all the towns and cities within the county, as well as key businesses within the county, to be connected through a high speed broadband network. The main purpose of this project was to create a county-wide fiber infrastructure that not only would improve telecommunications, competition, and reliability but also become a platform to enhance business development."

The 22nd annual American Society for Competitiveness (ASC) conference (October 27-29, 2011) brings together leaders from business, government, and academia to share and discuss ideas, to reflect on experiences and approaches, and to strengthen the spirit of cooperation and collaboration for improved competitiveness.
 

09.23.11 SMS relocates and expands its Hong Kong service center to support regional growth.

Hong Kong — SMS relocates and expands its Hong Kong service center, continuing to invest in its global operations. The expansion supports SMSs dedication to being a global leader of enterprise IT asset maintenance and lifecycle services and commitment to delivering our responsive, cost-effective, multi-vendor, maintenance services to all customers in the Asia-Pacific Region.

SMS has 25 service centers located throughout China and Hong Kong.
 

07.05.11 Charlotte, North Carolina, (July 5, 2011) SMS is pleased to announce support for the EMC DMX-3

"This enhanced DMX support capability enables SMS to provide our customers with a viable and cost effective alternative to EMC maintenance on all DMX-3s regardless of the enguinity code level." says Ed Ismail, Vice President of Enterprise Storage Systems. "SMS is the first and the only third party service provider in the market capable of supporting DMX-3 at code level 5772 and above."

"SMSs proprietary call monitoring and remote maintenance tool vPoint is required for the seamless and proactive maintenance of the array. The expanded version of vPoint for DMX3 provides a comprehensive set of monitoring and maintenance functions that meets or exceeds the support deliverable to our customers."   Ed continues, "SMS is the leading independent service organization providing high quality, cost effective multi-vendor/multi-platform maintenance and managed services worldwide. The addition of DMX3 support is another milestone in our global leadership in the Enterprise storage systems for our customers mission critical data center."

SMS supports the following portfolio of OEM storage products:

  ♦   EMC Storage ♦   IBM Storage ♦   Hitachi Storage ♦   Oracle Storage
  ♦   NetApp Storage ♦   HP Storage ♦   DELL Storage  

SMS supports the heterogeneous nature of SAN with our Storage Area Networks support plan.


02.14.11 Mark Murawski has been promoted to Vice President, responsible for the Data Center Services business at SMS.

Phoenix, Arizona, (February 14, 2011) Mark Murawski had previously served SMS as the Director of the data center relocations business.  During his leadership SMS enhanced the basic box move services and technical services business by adding project management skills to our core offerings.  As a result, SMS now delivers mission critical data center relocations for our new and existing customers.

As the vice president of data center services, Mark will be responsible for:

Prior to joining SMS, Mark's experience at Tandem Computer, Kraft Foodservices, and the Dial corporation lead to the development of a strong professional services business within each organization:

  • While at Tandem, Mark developed the professional services business for capacity planning, performance management, and database performance tuning.
  • As part of Kraft Foodservices, Mark consolidated over 40 data centers into a central location, planning for systems and infrastructure capacity.
  • While at the Dial Corporation, Mark developed processes for change management and problem management that moved the data center organization from being reactive and tactical to proactive and strategic.

Mark and his family currently reside in Scottsdale, Arizona.