SMS extends HotSpares^sm to cover additional devices and product inventory so you have a disaster recovery option that:

• Ensures the recovery of your data center in the event of a localized disaster or abnormal event.



• Ensures the security of your data as assets are retired, resold or redeployed.

SMS supports the customer from two local service centers versus a single service center. Our Service Centers have massive inventories of over $5M of Field Replaceable Units (FRU) computer boards, memories, controllers, interface boards, power supplies, disk and tape drives, displays, keyboards, printers and related support devices. What supplements this logistic support and separates SMS from all our competitors is our unmatched commitment to the HotSpares strategy in all our service centers. These systems are identical to the systems you have installed at your critical data center.

The bottom line for our customers is more Uptime, more Redundancy and more Peace of Mind.

As part of your evaluation process we invite your staff to visit our local office to gain a better appreciation of our overall effectiveness, our massive logistics operation and our depth and breadth of product knowledge.

SMS offers asset retirement services that include the destruction of spares, end of service equipment and media, in all of its forms, in compliance with Federal, State and Local regulations.

All-Inclusive Services are in addition to your monthly maintenance charges.