Company Overview

Company Overview  Who We Are
What Makes Us Different  Why Choose SMS
What We Do For Support  What We Do: Support
What We Do for Consulting and Professional Services  What We Do: Consulting
What OEM we Support for all Services  SMS Line Card

Company Maps

US Map Showing 3 Primary Regions and Sales Structure  US Management Map
US Map Showing all sales reps by location  US Sales Map

Updated 03.28.08


Your Most Experienced Choice for Support     



SMS

Delivers responsive support nationwide, everyday !


Don Doctor, Chairman

Don partnered with the private equity firm, The Frontenac Company, to lead SMS. As Chairman and CEO of Encoda Systems Don partnered with private equity firms, THLee and Blackstone, which was sold to Harris Corporation in 2004. Prior to this, Don was the co-founder of Premier Systems Integrators and partnered with Frontenac and Chase Capital, which was sold to Dimension Data in 2001.

Jim Kleeman, Chief Executive Officer

Jim comes to SMS with more than 33 years of experience in the information technology industry, most recently with AVNET as VP/GM of their HP Business Unit and before that as managing partner for Gemma Company, directing acquisition activities. He also was Founder of Vector Technology, Inc., based out of Scottsdale, AZ. with 8 offices located in the West.

Steve Favory, Chief Financial Officer

Steve comes to SMS with over 27 years of experience. Prior to SMS, Steve was the CFO of Encoda Systems which was sold to the Harris Corporation in 2004, CFO of Premier Systems Integrators, which was sold to Dimension Data in 2001, and President and COO of Mitek Corporation from 1990 to 2000.

Joe Scordino, President

Joe has been with SMS for over 21 years, and became the President in 2006. Joe has served SMS as the Vice President of Sales since 1998 and and is responsible for it's meteoric sales growth.

Johnny Walker, Vice President, National Enterprise Services

Johnny comes to SMS as a former service principal for the Hewlett-Packard Company with 15 years of consulting experience and a successful background in management, operations, and business development and marketing. Before Hewlett-Packard, Johnny worked with and held executive positions at Anderson Consulting and Whittman-Hart.

Johnny’s primary area of expertise is in the development of financial models associated with service operation, service level design, and operational risk identification.

Johnny’s education credentials include, University of Rochester, International Relations, Oxford University, International Trade, and is an ITIL Certified Professional.

T.C. Welch, Chief Technology Officer

T.C has served as the technical architect for all of SMS’s support offerings since 1986. During that period over 2850 customer support contracts were commenced for a wide range of technical services supporting product families like the Digital VAX System, Hewlett-Packard Alpha servers, IBM P-Series, Hewlett-Packard Proliant and Sun Microsystems. Most recently T.C. has produced a white paper for Cisco Systems entitle: “Maximizing Network Uptime while Minimizing Network Support Costs” which is available on request.


Mark Murawski, National Director, Enterprise Solutions

Mark Murawski, with over 25 years of Information Technology experience, has had a long a varied career starting with Edward Jones and Company, Kraft Foodservice, Dial Corporation and more recently at MHA Consulting in 1999 as Senior Vice President and Partner.

At MHA, Mark had the opportunity to work with many customers and industries. He is considered an expert in data center risk and threat assessments.


Vito DeMonte, National Director, Professional Services

Vito DeMonte, with over 26 years of experience in building consulting practices, joined SMS in 2006 to start the SMS Professional Services business. Vito specializes in developing off-site as well as on-site subscription based Professional Services fulfillment models. Using his many contacts throughout the industry SMS immediately initiate these services with new as well as existing SMS customers.

Prior to SMS, Vito was in his own private practice delivering value to Clients such as Tyco, Sensormatic, and SAS.   Vito has a broad range of expertise on Storage Area Networks using solutions from from Hewlett-Packard, Sun Microsystems, IBM, EMC and Hitachi.  Additionally, Vito is highly sought after by clients seeking HP-UX and HP systems management knowledge.

Dave Gorka, Vice President, Marketing

Dave comes to SMS with over 34 years of experience in the information technology industry, most recently with Dimension Data as the Vice President of Financial Services for North America. Prior to Dimension Data, Dave was the Vice President of Channels and Marketing for Premier Systems Integrators.

Vince Cavell, Assistant to the Chairman

Vince comes to SMS with over 32 years of experience in the information technology industry, most recently as the president of Encoda Systems Advertising Solutions Group, which was recently sold to Harris Corporation. Prior to this, Vince was the CEO of Premier Systems Integrators, which was sold to Dimension Data in 2001. Previously, Vince was the Vice President of Hewlett Packard’s Channel Operation in the Americas.






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