SMS offers comprehensive independent maintenance support for products the Manufacturer has decided is End-Of-Life (EOL) or End-Of-Service-Life (EOSL). Our scope allows you to have a single source for all of your service requirements without having to succumb to the Manufacturers pressure of migrating.

We offer all of our service levels for these manufacturers:

Manufacturer	Mission Critical	Critical	Premium	Shared
Hewlett-Packard
HP 9000 Systems
HP 3000 Systems
HP Alpha Server Systems
HP Proliant Systems
HP Classic Compaq Systems
HP Classic VAX Systems
IBM P-Series (RS/6000)
IBM X-Series
Sun Microsystems
Dell Enterprise Servers
EMC CLARiiON
Cisco Systems

SMS offers maintenance on the following EOL and EOSL products:

• Hewlett-Packard Classic Digital like: VAX 7000, 6000, 4000, Alpha 4100 and wildfire and more.

• Hewlett-Packard 9000 PA-RISC and Itanium server technologies and more.

• Hewlett-Packard 3000 with related peripherals and MPE/iX and more.

• Hewlett-Packard Classic Compaq and Proliant 4000,5000,6000,6400,7000,8000 and more.

• IBM pSeries (RS/6000) Series servers, P5 series server, P6 Series servers.

• Sun Microsystems Sunfire, Enterprise and Workstation class servers and more.

• Dell systems like Optiplex and PowerEdge servers and more.

• EMC Clariion storage.

• Cisco Systems most edge routers and switches.

Our customized per-server approach means that you only pay for the levels of support you actually require for the equipment supported. Acting as your Service Integrator, SMS will be the single point of contact for all your maintenance needs, regardless of whether that maintenance is from SMS or from the Manufacturer. This reduces finger pointing and simplifies service contract management.

SMS has proven expertise supporting complex heterogeneous multi-vendor data centers. SMS increases efficiencies by consolidating manufacturers across multiple hardware types and operating systems. In addition, we offer comprehensive reporting and analysis that identifies trends and provides actionable recommendations to lower your IT support costs over time.