IBM iSeries & System i Maintenance Services
The IBM® iSeries™ (System i™) server family continues to be a reliable hardware option for many businesses. As the IBM warranties expire, however, companies need options to continue support for this series of IBM equipment. We have the ability to support IBM iSeries and much more.
SMS leads the independent hardware maintenance market by consistently offering new maintenance engineering services well ahead of our competition at price points that cannot be beaten. We support a wide variety of IBM iSeries systems to help businesses have a viable alternative to OEM maintenance expenses.
We specialize in IBM iSeries & System i maintenance & support.
IBM iSeries maintenance from SMS is:
- Flexibility with customizable SLAs, invoicing and payment terms
- Aggressive escalation that involves senior engineers in all incidents
- 24/7/365 service with 15-minute response to page-outs and 4 hours on-site
- "Call home" feature on all IBM iSeries
- Skilled and cross-trained engineers backed by supervisory-level engineers.
We maintain an iSeries inventory of whole systems and all critical back-up parts.
- Regular preventative and remedial maintenance
- Proactive and regular reviews with the client to improve support
There's no need to sacrifice service or support levels in order to meet budget constraints.
You have access to SMS experts who understand iSeries hardware, capacity planning and environment planning.
Contact SMS to discuss your specific IBM iSeries maintenance and support needs and to discover SMS competitive pricing for all of your IT assets. SMS is ready to provide the expertise that you need at a cost-effective price.
IBM iSeries & System i Product Support Listing
Note: Not all supported products may be listed.