| 11.21.08 |
SMS OPENS 32nd Service
and Engineering Center in
Omaha Nebraska.
Jim Kleeman, CEO of SMS, states, "This continues our
strategy of expanding into every major market in the U.S.
So far in 2008 we opened 4 new service and engineering centers
in order to meet the ever growing needs of our customer base."
Mike Boyd, General Manager of the Central Region says,
"We opened Omaha because our customers want to expand their
service relationship with SMS across our national footprint."
Continues Mike, "Omaha is a big step forward for SMS Central.
We opened Omaha because of exiting customer demands and we added
new customers as well." Dave Diehn, Service Manager
adds: "The Omaha engineering center opens with some key talent that
is critical to our expansion and the satisfaction of our
customers." For more on SMS Locations,
click
here. |
| 11.17.08 |
SMS is awarded multi-system Mission Critical support contract
for nuclear power generation facilities. Joe
Scordino, President of SMS, states, "This major utility in
the northeast was looking for mission critical support for their
Distribution and Control Center. Unsatisfied with the
OEM's performance, SMS was chosen because of our technical
excellence, local sparing of systems and Hot Sparestm
sparing methodology." For more on SMS Hot Sparestm,
click
here. |
| 11.13.08 |
SMS is awarded
Enterprise Support contract for national
coverage for a global telecommunications company. Joe
Scordino, President of SMS, states, "This customer made it
very clear that the responsiveness offered by SMS, our
breadth of technical knowledge and our national support
capability was a determining factor in making the switch to SMS
enterprise support." For more on SMS enterprise support,
click
here. |
| 10.30.08 |
SMS is awarded and
Enterprise Support contract from a major Healthcare Provider
in Texas. Joe
Scordino, President of SMS, states, "This contract continues
our successes in the Healthcare Industry. Our ability to
help hospitals reduce costs in the face of declining government
reimbursements and increased compliance costs is another reason
to take a good look at SMS Enterprise Support."
Nigel Hauck, General Manager, South Central Region
says, "Enterprise Support from SMS is a great program for our
customers. Now, Healthcare providers can have a single
point of contact for all their support needs."
For more on SMS enterprise support,
click
here.
|
| 09.10.08 |
SMS announces the opening of our 31st service center and
engineering lab to serve the Detroit Michigan Area. Joe
Scordino, President of SMS, states "With the opening of
the Detroit Service
Center we add to our strategy of adding 'bricks and mortar' service centers in
every critical market, nationwide." Scordino adds, "In
addition to servicing local and national customers with local
resources, we are adding new jobs to the Michigan economy."
John Jester, General Manager for the Great Lakes
Region for SMS states: "The Detroit Service center will enable
SMS to deliver
mission critical support to customers in
Michigan and Northwest Ohio. " Continues Jester, "Our goal
is to deliver an integrated support solution to save our
customers money and strengthen job retention in the I.T.
community."
For more on SMS locations,
click
here.
|
| 09.01.08 |
SMS is awarded a multi-year,
multi-million dollar contract for
IBM Support from a major, global Information Services Firm. |
| 08.01.08 |
SMS is awarded a multi-year,
multi-million dollar contract for
Hewlett-Packard support from a major, Financial Services Firm. |
| 07.22.08 |
SMS partners with Fortinet to provide Security Design Services
using the scalable Fortinet product line.
Says Jim Kleeman, CEO of SMS, "This addition to our
Professional Services lineup enhances our goal of
consistently reducing the cost of computing by offering:
(1) Firewall, (2) VPN (SSL & IPSec), (3)
Intrusion Prevention Service (IPS). (4) Antivirus, Anti-Spyware,
Web-Filtering, Anti-Spam, and Traffic-Shaping.
as a single package. There are no yearly licensing
Fees. All of these security options carry the highest level of
innovation at the lowest total cost of ownership.
Renewable support maintenance & auto-update services are
available from SMS as well."
As a Fortinet Silver Partner, SMS Network & Security
Services offers designs for non-stop
perimeter security. This provides a much wider and deeper
level of protection. FortiGatetm Unified Threat
Management solutions from Fortinet set the standard for security
platforms that balance business evolution with comprehensive
protection.
For more on SMS Networking offerings, click
here.
|
| 07.10.08 |
From
Cisco Systems: SMS SYSTEMS MAINTENANCE SERVICES INC achieves Express Foundation in USA.Effective 10 June 2008
"Congratulations to SMS SYSTEMS MAINTENANCE SERVICES INC for meeting all criteria to achieve a Express Foundation.
SMS SYSTEMS MAINTENANCE SERVICES INC has met the resource requirements for a Express Foundation. Your company demonstrated that it is qualified to support customers with Express Foundation in USA."
"With this announcement, SMS achieves Premier Partner
status with Cisco Systems." States Jim Kleeman, CEO
of SMS. "This significantly advances our Service
Maintenance Integrator strategy wherein we can support every
device found in our customers data center."
For more on Cisco, click
here.
|
| 07.01.08 |
SMS Annouces IBM zSeries Support, IBM iSeries Support and IBM
storage and peripheral Support. "With this announcement,
and the signing of two new customers, SMS continues to advance
our goal of delivering our Service Maintenance Integration
strategy throughout the data center." states
Jim Kleeman, CEO of SMS.
Says Kleeman, "Our first zSeries customers advance our "Clean
Sweep" strategy" of supporting every server, every storage and
every networking device that is found in our customers data
center. Now they can look to SMS for a single point of
contact for all their data center support needs."
For more on IBM,
click here.
|
| 07.01.08 |
Systems Maintenance and Integration Firm SMS
Opens Facility in Ontario County: 27-year-old technology company opens new location in Victor, New York
VICTOR, N.Y., July 30, 2008 — The Ontario County Office of Economic Development/Industrial Development Agency recently welcomed SMS, a systems maintenance integration company, to Victor, demonstrating the agency’s initiative to
attract and grow business. The recent SMS expansion to Victor affirms the growth of technology firms in Ontario County.
“We are very impressed with Ontario County for what it offers us from a business growth perspective, but also the Office of Economic Development made it a priority for us to meet
Chief Information Officer Ed Hemminger. No other agency provided us with the opportunity to meet the people we’d be working with,” said SMS Vice President and Victor native
Johnny Walker. “Our Victor location is perfect, with the Ontario County fiber-optic ring project, a talented workforce and easy access to the Thruway. It was a very easy decision for us to make.”
The fiber-optic ring is an important attraction for businesses moving to Ontario County and part of the IDA’s overall effort to help companies with state-of-the art technology.
The fiber-optic ring provides a cost-effective, world-class infrastructure to connect SMS and other businesses with locations within the county, across the country, and around the world.
“The move that SMS has made to Victor displays the importance of the fiber-optic ring project and how it will help local businesses grow and be more competitive,” said
Michael Manikowski, director of Ontario County OED/IDA. “Ontario County’s technology-led economic development plan is being noticed not only by businesses in the region, but also nationwide as SMS proves.”
“Once again, Ontario County has proven its determination to bring top-notch, high-tech companies to our region,” said Victor Town Supervisor Leslie Bamann. “We welcome SMS and their employees to Victor and stand ready to assist them in any way that we can.”
For more information about the Ontario County OED/IDA, please call 585-396-4460 or visit www.co.ontario.ny.us. For more information on the Town of Victor, please visit
www.victorny.org.
|
| 06.09.08 |
SMS announces the opening of onePoint, our world class call
center in Charlotte, North Carolina.
"Our goal is to provide our customers with a support
integration capability that covers every technology in the data
center. The onePoint call center combined with our
singlePointtm software application allows SMS to
support and manage, responsively and effectively, the diverse
technologies used by our customers." says
Jim Kleeman, CEO of SMS.
Says Dani Berman, Manager of the onePoint call center, "Our
customers like having direct access to the engineers they have
worked with for years. So we continue to offer
preferred access, but if a customer is looking for call
tracking, handling and problem resolution, onePoint gives them
that, and preferred access with a single toll free number
to dial."
For more on onePoint,
click here.
|
| 05.27.08 |
SMS announces the expansion of
it's Southern Florida (Miami) Engineering Facility in support of
our customers. . "Over the last 2 years, SMS has increased
the number of customers we support in the Florida market by over
647%. We accomplished this by serving as the
singlepoint of contact for the Service Integration needs of
our customers." says Therese Williams, General Manager for the
State of Florida. "We deliver
support,
consulting and
solutions, all integrated through our singlepoint software
solution."
|
| 04.02.08 |
SMS announces its participation
in The Ohio Network of Healthcare Assurance Companies Quarterly
Meeting. SMS in sponsorship with
Platform Labs,
of Columbus Ohio, is presenting at The Ohio Network of
Healthcare Assurance Companies quarterly
meeting. John Kimberly, Senior Consultant from SMS,
will be presenting on the topic:
"Virtualization: Securing the Virtual Network" to all
attendees, on May 1, 2008.
"This technology and our opening of a new office in Columbus
Ohio demonstrates our commitment to the technical excellence
found in the Ohio Marketplace." says
Johnny Walker,
Vice President of National Enterprise Services, SMS.
|
| 02.08.08 |
SMS National Announces the opening of our 29th Service Center in Columbus, Ohio. SMS has opened facility number 29 in
Columbus, Ohio in support of
our many customers and partners in that area. Jim Kleeman, CEO of SMS says: “Not only
does this represent an additional commitment to the Ohio Market, but it
reinforces our corporate goal of being local to 90%
of the U.S. Market.” SMS currently has Service Centers in Cleveland/Akron,
Columbus and Cincinnati.
|
| 02.01.08 |
SMS West successfully delivers
Cisco support to major retailer having over 200 locations.
SMS has added Cisco support to the 200th location of a major
retailer. Citing the extraordinary savings found in SMS
Cisco support the customer is continuing to expand our in store
presence. |
| 01.08.08 |
SMS National Announces the opening of our 28th Service Center in Nashville, TN. SMS has opened
facility number 28 in Nashville, TN in support of a strategic
enterprise account with data centers in that location.
Jim Kleeman, CEO of SMS says: "This represents our commitment to
the national market and our Enterprise Accounts who need
our cost effective and responsive support in SMS expansion
locations. "
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