Since 1981, SMS has delivered superior Independent Maintenance Services to users of Hewlett-Packard, Sun Microsystems, Dell, IBM, and Hewlett Packard Classic Digital systems.

• SMS has thousands of reference customers in vertical industries like: Healthcare, Publishing, Education, and Financial Services.



• SMS Service Centers are strategically located throughout the U.S., in order to give you responsive, nationwide, and local coverage.



• SMS engineers and consultants are W2 employees, "system smart" and manufacturer trained. They combine hardware and software skills to troubleshoot problems quickly and maximize uptime.

SMS employs local engineers, stocks local spares, and has a Service Center near you. Economical support plans are designed to meet your needs. Service call windows can vary from 7x24x365 2-hour response to Monday-Friday 8am-5pm, next day coverage. You determine what each system and/or location needs.

Our entire business model is designed around cost savings in the data center.  SMS offers 3 additional services that are used as building blocks for every solution we offer.

Our Field Engineers deliver a number of services like systems support, equipment installation, IOS backup.  They are core infrastructure services available to you for short periods of time.

Our Professional Services consultants deliver core infrastructure services for short or long periods of time.  They would be for systems administration, device backup, and patch analysis.

Our Professional Services consultants deliver a number of packaged solutions.  They could be a ProActive solution wherein we monitor your environment and let you know if something needs doing.  They could be a Data Center Move wherein we take responsibility for moving your Data Center from one location to another.  

The skill sets associated with our service offerings are rarely available to clients in-house primarily due to the fact that both are infrequently required, highly specialized and very, very proficient !

Using our own singlePoint application system, SMS serves as the single point of contact for asset management, contract management and fault resolution throughout the data center.