SMS has worked with thousands of data center managers and have heard this request over and over again:  

"What is SMS doing about today's hottest business enabling technology?"

Our mission is designed around responsive, cost savings in the data center.  Our solutions are clustered into packages:  

1. Support Packages
   Our traditional support has been for maintenance on systems, storage and devices.  We have expanded this to include ProActive Support wherein we monitor your environment, and make suggestions or changes to keep you up in running.  This may also include our HealthCheck Services wherein we look at your systems from time to time and make suggestions or changes to keep you up and running.
   
   
2. Technical Solutions
   We deliver consulting services for specific technologies like:
   • Clustering and Clustering design, implementation, management and optimization.
   • Storage Area Network design, implementation, management and optimization. 
   • Virtualization design, implementation, management and optimization.
     
     
3. Professional Service Solutions
   We use all of our field engineering, consulting, project management and business skills.  We bundle them together to make up a Solution like data center relocations, disaster recovery and remote systems support.
   

The skill sets associated with our service offerings are rarely available to clients in-house primarily due to the fact that both are infrequently required, highly specialized and very, very good!  

Besides, your importance resides in your understanding of your business and how  new technologies can enable it !!