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SMS has thousands of reference customers in vertical industries like:
Healthcare, Publishing, Education, and Financial Services. We
have Service Centers strategically located throughout the U.S. SMS Field Engineers are W2 employees, "system smart" and Manufacturer trained.
They combine hardware/software skills to troubleshoot problems quickly and maximize uptime.
We offer outstanding pay and benefits to superior field engineers in hardware systems maintenance.
We want to talk to ‘hands on’ problem solvers who like field work and want to be compensated for their talent.
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Field Engineering |
Job Description |
| in Detroit, Michigan |
Successful candidates should have 3 plus years of experience providing pro-active and remedial hardware maintenance
on servers and peripherals for one or more of the following platforms:
- Sun Microsystems.
- HP 9000 Unix
Hewlett-Packard AlphaServer
Classic DEC AlphaServer and VAX
HP 3000.
- IBM RS/6000 series.
- Compaq ProLiant servers.
- Dell PowerEdge servers.
- EMC Clariion Storage.
- Cisco routers.
Familiarity with system installation, hardware replacement procedures and firmware upgrades required.
Candidates should be experienced with disk and tape sub-systems, including RAID arrays and tape libraries.
Must have the ability to interpret and diagnose system error logs. Knowledge of diagnostics, system exercisers and
Operating System utilities used to troubleshoot, interrogate, re-configure and test mid-range to enterprise class servers
required as well. |
| in Pittsburgh, Pennsylvania |
| in Cleveland, Ohio |
| in Boston, Massachusetts |
| in San Jose, California |
| in Englewood, New Jersey |
| in New York, New York |
| in Denver, Colorado |
| in St. Louis, Missouri |
| in Seattle, Washington |
We offer outstanding pay and benefits to superior
Professional Services Consultants who have best in class skill sets.
We want to talk to ‘hands on’ problem solvers who like field work and want to be compensated for their talent.
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Network
Services |
Job
Description |
| Boston, Massachusetts |
SMS is offering a challenging network engineering position to qualified candidates in the area of customer networks.
This position requires strong technical skills in data communication networking, and in-depth knowledge of TCP/IP and other communication protocols.
The ideal candidate should have a minimum of three years proven experience in supporting:
- Cisco's medium sized LAN's using Cisco VPN concentrators,
- Cisco's VoIP, WLAN designs including L2 & L3 LWAP
controllers
- Routing & switching using OSPF/EIGRP.
In addition to strong technical skills, the candidate should possess
strong analytical and problem solving skills and ability to understand and troubleshoot network and application performance problems using network tools.
Qualified candidates should also have strong written communication skills; the ability to develop detailed change procedures and implementation plans; good time management skills; and the ability to work well with a variety of people.
Must have the flexibility to travel and work hours outside of the normal work schedule.
Minimum certifications are CCNA or CCDA preferred.
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| New York, New York |
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Account Managers
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Job
Description |
| New York, New York |
We are seeking an aggressive, energetic, self starting, and
professionally mature Account Executive to join our sales
organization through the United States.
Primary responsibility will be the generation of new business
through new account acquisition along with present
account management.
Successful candidates will thrive in a competitive environment
and have a proven track record of “Getting in front of the
customer”. Account Executives will have responsibility for
managing a portfolio of major accounts and will have
incentive to grow those accounts through strong relationship
building. In addition to these skill sets, candidates should
have excellent networking skills and demonstrate the ability to
cold call on a daily basis.
Growth path to management is available to successful sales reps
who can demonstrate leadership ability.
Our compensation package is very competitive for the right
person and includes base salary plus an attractive
commission plan. Earnings into the six figures are normal
and there is no cap.
If you have 2-5 years experience selling the END USER in the
commercial segment of the high tech market, computer, office
equipment, digital network or service sales, we would welcome
the opportunity to talk to you about this exciting and rewarding
opportunity. Experience with IBM, HP/Compaq/DEC, Sun or other
mid range products would be highly desirable. |
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Employee Satisfaction Program
SMS offers a variety of employee satisfaction programs, one of which is the Engineer of the Month program.
Each month SMS senior management recognizes those engineers who have contributed to the engineer organization beyond
the goals established for the engineer.
Client Delight Program
SMS recognizes those engineers who have significantly
increased customer satisfaction. The recognition is given
within a few days of receipt of written
communications from the customer to SMS management regarding our outstanding performance
for a service that we provided or an incident that we remedied.
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Who We Are
Support Overview
