SMS puts you back in control of your data center by allowing you to view and manage all that paperwork associated with your support operation. 

Developed by SMS engineers who are faced with support issues every day, singlePoint^tm manages the process of controlling support in your Data Center. We will:

Survey and Inventory your Data Center.
SMS will perform a site survey to gather important information regarding every device covered in our Master Maintenance Contract.  This may include configurations, IOS versions, patch levels, and network diagrams.  All of this information, as well as external documentation, can be stored in SinglePoint.

Track Your Assets.
SMS will use singlePoint^tm to track these assets.  This means that we will know precisely where the asset is located in your local, remote or hosted data center. 

Retire your Assets in a Green and Secure manner.
When your asset approaches retirement, we will arrange for disposal of the equipment.  If a disposal certification is required, we will provide this to you and log it into SinglePoint so that you have a complete record of the asset from purchase to retirement.

Service Contract Management.
Nothing is more painful than managing the mix of multi-vendor, multi-year, multi-OEM, multi-concurrent warranty expirations for a large Data Center. SMS will be your Maintenance Integrator.  SinglePoint will manage all your service contracts, alert you when warranty is expiring and allow for co-termination of all contracts.

SMS maximizes the useful life of your data center assets by reducing the cost-of-ownership of all technologies. To many, the manufacturer dictates cost-of-ownership life-cycles. Today, with SMS Support, cost-of-ownership can be extended from 3 years to 10 and even 15 years for many products.

Who better to help you run your data center than the people who keep you up and running?