• IT Infrastructure and Support Services from SMS
    Adaptive IT Solutions
  • IT hardware maintenance and IT infrastructure services to support data centers.
    Service with Depth
  • Global IT support and IT infrastructure services.
    "Locally Global"
  • Providing helpful tools to ensure best practices in IT Asset Management (ITAM).
    ITAM is Integrated
  • Adaptive Infrastructure Support

    Founded in 1981, Systems Maintenance Services (SMS) offers an adaptive suite of IT infrastructure support services throughout North America, Asia and Europe. To create additional OPEX and CAPEX leverage for our clients, SMS infrastructure services may be integrated into any project, tech refresh, operational transition or business driver focused on extending hardware lifecycles. Our service suite includes data center migrations and relocations, hardware sales and deployments, secure hardware asset recycling/disposition, independent hardware maintenance and smart hands / IMAC services.

    Our goal is to help organizations drive ITIL compliance by increasing budget efficiency, streamlining operational workflows, providing greater control of IT assets and service contracts, while boosting your overall productivity.

  • Driven by Our Clients

    Our success has been the direct result of a unique client-driven services strategy. As a trusted advisor to thousands of companies around the world, we care deeply about the success of our clients and ensure every IT service we offer plays a role in helping their business thrive. No other IT services provider directly focuses on operational efficiencies and expense reductions for its clients like SMS.

    Well known by Gartner and IDC, and having a long list of support references, SMS offers more than simple break/fix services.

  • A Solid Service Delivery Model

    We have invested a great deal of time and effort into building a global support structure that ensures the same dependability and high quality of service for every client regardless of their location or service requirements. Our “locally global” support model is structured in such a way that the IT services we provide are globally available, standardized, and controlled, but also we provide a local response, escalation, and management, along with the flexibility to meet the unique needs of each client.

  • Providing More Value

    We know the importance of having the right tools for the job. We also know that the tools required for proper ITAM can be very expensive, time consuming to implement and a burden to manage. The good news is, every SMS client is provided with the right tools for the job of ITAM, for free. And, to ease the burden even further, all client asset and service contract information is pre-populated into our system. Our clients don’t have to do anything but hit the ground running.

    From day one, the added value received from SMS begins to provide a return, without any additional investment.

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